Hiring a drain cleaning company is an important decision. You should never make a commitment without understanding exactly what services will be provided by the company you choose. Asking the right questions can help to ensure that you get the best possible service for your needs. Here are some key questions to ask when interviewing your prospective drain cleaning company.

Do You Have References?

According to MYMOVE, LLC, a national study revealed that 15% of homeowners have recently needed to fix a backed-up drain. Chances are, some of them called a drain cleaning company for help. Find out if the company has references that you can speak with about their experience and satisfaction with the service. Online reviews are also an important resource for understanding the quality of a drain cleaning company.

What Is Your Price Range?

It's also important to consider the cost associated with drain cleaning. Ask potential companies about their price range and what services they include in that fee. If you are looking to have preventive maintenance done, such as regular drain cleaning, be sure to ask about any promotions or discounts they offer. Additionally, find out if the company offers payment plans for larger jobs. A reputable drain cleaning company should give you an accurate invoice and quote in writing before any work is done, barring any unexpected problems that arise during the service.

Do You Offer Emergency Services?

It's essential to assess whether the company offers emergency services. If you have an urgent situation with your drains, such as a clog or backup, find out if the company can come out on short notice. Ask about their availability and response time, as well as if they offer 24/7 assistance. Knowing that your drain cleaning company can be there for you in an emergency can save you a lot of stress.

What Type of Services Do You Provide?

Find out what type of services the drain cleaning company provides. Do they just clean drains or do they offer a full range of services such as plumbing repairs, camera inspections, hydro jetting, and pipe relining? Additionally, ask if they are experienced with any specific types of pipes or materials. This will help to ensure that the job is done correctly and efficiently.

Don't be afraid to ask questions when hiring a drain cleaning company. Asking the right questions can help you to make an informed decision and ensure that you get the best service possible for your needs. If you need help cleaning your drains, call Around the Clock Plumbing today!